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Psychosocial Support Worker (PSSW)

--MedGlobal PS--

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Job Title: Psychosocial Support Worker
Job location: Palestine-Gaza (On-Site)
Reports to: Project Officer/ Coordinator


JOB SUMMARY
A Psychosocial Support Worker will provide assistance and emotional support to individuals experiencing mental health issues or emotional distress. In addition to collaborating with psychologists and other mental health professionals to implement therapeutic interventions and treatment plans. Responsibilities include conducting assessments, developing care plans, facilitating group therapy sessions, and offering crisis intervention when needed. also provide practical support such as helping clients access community resources and ensuring their well-being. Effective communication skills, empathy, and a commitment to promoting mental health and recovery are essential for this role.


MAIN DUTIES AND RESPONSIBILITIES

  • Providing trauma-informed counseling and therapy to individuals who have experienced or witnessed traumatic events.
  • Offering practical and emotional support to reduce acute stress reactions and promote coping mechanisms.
  • Organizing community interventions to promote resilience, psychosocial well-being, and social cohesion among affected populations.
  • Conduct psychoeducational sessions to educate individuals and communities about common reactions to trauma, coping strategies, and available support services.
  • Collaborating with healthcare providers, humanitarian organizations, and community leaders to coordinate comprehensive care for individuals and communities affected by war.
  • Building local capacity to provide ongoing psychosocial support and mental health services within communities affected by war.
  • Maintaining accurate and confidential records of client interactions, assessments, and progress in accordance with ethical guidelines and organizational protocols.

QUALIFICATIONS AND SKILLS
should have the following skills, education, and experience:

  • An advanced degree in Psychology (preferably degree in clinical psychology or psychotherapy) MA is a plus.
  • Al least 3 years of proven experience in psychotherapy, counseling and psychological assessment.
  • Ability to work with a multidisciplinary team.
  • Excellent Communication skills.
  • Able to manage a case load independently.
  • Capability to work under pressure.
  • Excellent command in Arabic and English both written and spoken.
  • Ability to work in outreach programs upon request.
  • Commitment to MedGlobal’s mission and values.
  • Knowledge of local health systems and community resources.
  • Experience working in conflict or post-conflict settings.
  • Ability to train and mentor field staff and community volunteers.


ABOUT MEDGLOBAL

MedGlobal is a global humanitarian non-profit organization providing medical and health education services to people in need, including refugees and displaced persons, in disaster and underserved regions. The organization is composed of medical and public health professionals of diverse backgrounds.

 

CODE OF CONDUCT

MedGlobal Code of Conduct reflects the profession’s core set of beliefs and values of care, respect, trust, and integrity. These beliefs and values are fundamental to MedGlobal employees, volunteers, interns, consultants, and contractors to guide their practice and conduct. The Code is organized into categories, as follows:

  • Always act with fairness, honesty, integrity, and openness; respect the opinions of others and treat all with equality and dignity without regard to gender, race, color, creed, ancestry, place of origin, political beliefs, religion, marital status, disability, age, or sexual orientation.
  • Provide a positive and valued experience for those receiving service within and outside MedGlobal.

 

CHILD PROTECTION POLICY

Child abuse in all forms is unacceptable to MedGlobal, which recognizes its responsibility to protect children from harm in all areas of its work. MedGlobal is committed to ensuring a child-safe environment and is applying a zero-tolerance approach towards any kind of child abuse and exploitation.

 

DISCRIMINATION, ABUSE AND HARASSMENT POLICY

MedGlobal provides equal employment opportunities to all employees and applicants for employment and expressly prohibits and will not tolerate any form of discrimination, abuse, harassment (sexual or otherwise), based upon race, ethnicity, religion, national origin, gender, age, marital status, citizenship status, disability, or military status. MedGlobal employees and related personnel must under no circumstances take part in any form of discrimination, harassment, or abuse (physical, sexual or verbal), intimidation or exploitation, or in any other way infringe the rights of others inside or outside the organization.