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Safety, Security & Access Officer

--MedGlobal PS--
Job Title: Safety, Security & Access Officer
Job location: Palestine, Gaza (On-Site)
Reports to (Line Manager): Supply Chain Coordinator
Functional Reporting: Country Representative – on security risk management and security-related decisions

JOB SUMMARY
The Safety, Security & Access Officer is responsible for ensuring the safety and security of MedGlobal staff, facilities,assets and activities in Gaza. Reporting to the Supply Chain Coordinator, and acting by delegation of the Country Representative on security matters, the Safety, Security & Access Officer supports and coordinates all activities linked to the security and safety of staff, offices, warehouses and assets, and oversees access and movement coordination for staff, visitors and Emergency Medical Teams (EMTs). The role closely monitors the security environment, provides regular updates to management, coordinates safe movement of personnel, and engages with local and international actors to facilitate humanitarian access. Capacity building of staff and partners is a key aspect of the role, with an emphasis on active collaboration and contextual appropriateness.

MAIN DUTIES AND RESPONSIBILITIES
Security & Risk Management
  • Conduct context and risk analysis, providing regular verbal and written updates to MedGlobal management and to the team on the ground.
  • Develop and implement risk mitigation measures and security contingency plans (e.g., hibernation, relocation, evacuation) in agreement with the management, specifically, conduct site security risk assessments (offices, warehouses, accommodations, activity locations).
  • Serve as the primary security focal point during security incidents and advise management on response actions, in agreement with the Country Representative, ensuring local response capacity in case of incident.
  • Ensure timely reporting of all incidents and near-misses, maintain the incident register, and support analysis of trends and lessons learned.
  • Establish and maintain an information network for corroborated security information and early warnings with all relevant actors (NGOs, UN agencies, authorities and other stakeholders).
  • Conduct security briefings and basic safety training for staff, visitors and partners, including fire drills, evacuation procedures and how to react to incidents, as part of staff induction.
  • Oversee security compliance with MedGlobal policies and international standards.
  • Develop and regularly update the mandatory security documentation – Country Security Plan (CSP), Security Risk Assessments (SRA), SOPs and contingency plans – in line with the MedGlobal Security & Safety Policy.
  • Ensure staff security consent forms are signed and kept on file, and that new arrivals and visitors are briefed in line with the Travel Management SOP.

Facilities & Warehouse Security
  • Oversee security guards at offices, warehouses and guesthouses, including shift schedules, handover procedures, access logs and conduct.
  • Follow up on site safety and security requirements (CCTV, fire safety equipment, alarms, lighting, perimeter and access control) and track implementation of agreed action plans.
  • Coordinate with the Warehouse Unit on access control, gate procedures and security-related discrepancies, and report gaps to the line manager.

Access Coordination & Liaison
  • Serve as the primary liaison with authorities, UN agencies (UNOCHA, WHO), and NGOs for access coordination.
  • Verify security conditions of destination areas and access routes, and provide security recommendations and clearance assessments for staff movements.
  • Work closely with the Access Support Unit (ASU) and the Coordination & Liaison Administration (CLA) to plan safe movement routes.
  • Ensure smooth border entry and movement for MedGlobal teams by securing required permits (MoU, movement permits, visas, etc.).
  • Submit daily movement notifications for staff and vehicles through the applicable humanitarian notification and deconfliction mechanisms (e.g., OCHA / CLA), and follow up on their status.
  • Represent MedGlobal at security and access forums, networking with NGOs and humanitarian actors.
EMT & Visitor Movement Support
  • Coordinate the security, access and movement aspects of EMT deployments to Gaza.
  • Coordinate EMT logistical requirements (ground transportation, accommodation and supplies) with the Supply Chain Department, in line with the MedGlobal Procurement Manual.
  • Work with WHO, UNOCHA and local authorities to ensure EMTs are included in UN convoys and briefed on security protocols.
  • Oversee and track EMT volunteers’ documentation, including:
  1. Cover letters, passports, medical licenses, and security approvals.
  2. Movement permits and crossing details (entry/exit).
  3. Itemized supply lists and luggage tracking.
  • Assist EMTs with security preparedness:
  • Ensure EMT personnel comply with approved communication and tracking requirements before crossing into Gaza.
  • Monitor tracking and check-ins daily during deployments and staff movements.
  • Ensure compliance with local and international humanitarian deployment regulations.

Operational & Administrative Support
  • Monitor compliance of vehicle movements with security protocols (check-ins, tracking, movement restrictions) in coordination with the Fleet/Transportation Unit.
  • Maintain and update deployment records, security reports, and permit status documentation.
  • Act as the primary point of contact for EMT teams, addressing security concerns and logistical issues.
  • Work on rotational shifts, including evenings, weekends and special events, and remain available on call during security incidents.
  • Carry out any other related duties assigned by the line manager.

QUALIFICATIONS AND SKILLS
Should have the following skills, education, and experience:
  • Bachelor's degree in security management, International Relations, Humanitarian Studies, or a related field.
  • Minimum 3 years of experience in security, access coordination, or humanitarian logistics in high-risk environments.
  • Experience working in or coordinating humanitarian access to Gaza.
  • Strong understanding of conflict-zone security risks and ability to implement mitigation strategies.
  • Demonstrated experience liaising with government authorities, border officials, UN agencies, and humanitarian organizations.
  • Proficiency in Arabic and English (spoken and written).
  • Strong problem-solving, negotiation, and crisis management skills.
  • Excellent incident reporting, documentation, and analytical skills.
  • Ability to deliver security briefings, training, and awareness sessions to staff.
  • Good knowledge of Microsoft Office.
  • Demonstrated knowledge of security risk management principles, incident management and emergency response, with experience in developing and implementing security policies, procedures, protocols and contingency plans.
  • Ability to maintain confidentiality and handle sensitive information with discretion.
  • Demonstrated ability to gather, verify, analyze, and report security-related information to the line manager and management.
  • HEAT/HSE or equivalent security training, and First Aid certification, are an asset.

ABOUT MEDGLOBAL

MedGlobal is a global humanitarian non-profit organization providing medical and health education services to people in need, including refugees and displaced persons, in disaster and underserved regions. The organization is composed of medical and public health professionals of diverse backgrounds.

CODE OF CONDUCT

MedGlobal Code of Conduct reflects the profession’s core set of beliefs and values of care, respect, trust, and integrity. These beliefs and values are fundamental to MedGlobal employees, volunteers, interns, consultants, and contractors to guide their practice and conduct. The Code is organized into categories, as follows:

  1. Always act with fairness, honesty, integrity, and openness; respect the opinions of others and treat all with equality and dignity without regard to gender, race, color, creed, ancestry, place of origin, political beliefs, religion, marital status, disability, age, or sexual orientation.
  2. Provide a positive and valued experience for those receiving service within and outside MedGlobal.

CHILD PROTECTION POLICY

Child abuse in all forms is unacceptable to MedGlobal, which recognizes its responsibility to protect children from harm in all areas of its work. MedGlobal is committed to ensuring a child-safe environment and is applying a zero-tolerance approach towards any kind of child abuse and exploitation.

DISCRIMINATION, ABUSE AND HARASSMENT POLICY

MedGlobal provides equal employment opportunities to all employees and applicants for employment and expressly prohibits and will not tolerate any form of discrimination, abuse, harassment (sexual or otherwise), based upon race, ethnicity, religion, national origin, gender, age, marital status, citizenship status, disability, or military status. MedGlobal employees and related personnel must under no circumstances take part in any form of discrimination, harassment, or abuse (physical, sexual or verbal), intimidation or exploitation, or in any other way infringe the rights of others inside or outside the organization.