Supply Chain Assistant

• Manage all day-to-day warehouse operations including receiving, storage, and dispatch of supplies, medications, and medical and nutritional items.
• Ensure proper storage conditions for all items, applying FEFO/FIFO principles, correct labeling, and
• segregation of pharmaceuticals from general supplies; maintain cold chain requirements for temperaturesensitive products.
• Distribute supplies to MedGlobal’s medical and nutrition program sites accurately and on time, coordinating with program and fleet teams as needed.
• Monitor stock levels, expiry dates, and near-expiry items; alert the Supply Chain Coordinator in advance of shortfalls, stockouts, or required disposals.
• Maintain warehouse cleanliness, access controls, and safety standards at all times.
• Ensure compliance with warehouse health, safety, and security procedures at all times, and immediately report any incidents, hazards, losses, or security concerns to the Supply Chain Coordinator.
• Conduct regular physical inventory counts and participate in periodic stock reconciliations to ensure inventory accuracy.

• Complete all required MedGlobal standard forms for every warehouse transaction without exception, including GRNs, waybills, delivery notes, stock cards, release forms, and temperature logs.
• Ensure all documentation is accurate, signed, and filed in an organized, audit-ready manner — both physically and digitally.
• Submit regular stock reports, consumption reports, distribution summaries, and a weekly activity update to the Supply Chain Coordinator.
• Adhere strictly to MedGlobal’s supply chain policies, donor requirements, and applicable pharmaceutical regulations in all warehouse activities; report any compliance concerns immediately.
• Support internal and external audits by ensuring full traceability of all warehouse transactions.
• Proactively identify operational issues and propose practical improvements to warehouse processes and workflows.

• Bachelor’s degree in Pharmacy (required). A supplementary qualification in Supply Chain Management, Logistics, or a related field is a strong asset.
• Minimum of 2-3 years of experience in warehouse management, pharmaceutical storage, or supply chain operations, preferably in the humanitarian or NGO sector.
• Demonstrated knowledge of pharmaceutical storage standards, cold chain management, and FEFO/FIFO principles for medications and medical supplies.
• Practical experience in warehouse operations including receiving, storage, dispatch, and inventory management; experience in humanitarian or emergency settings is strongly preferred.
• Proficiency in English and Arabic languages (written and spoken); ability to maintain accurate records and prepare reports in both languages.
• Strong organizational, analytical, and communication skills; patient, diplomatic, and collaborative.
• Ability to work under pressure, manage multiple priorities, and meet tight deadlines.
• Proficiency in MS Office applications (Word, Excel, Outlook); familiarity with inventory management or warehouse management systems is an asset.

MedGlobal is a global humanitarian non-profit organization providing medical and health education services to people in need, including refugees and displaced persons, in disaster and underserved regions. The organization is composed of medical and public health professionals of diverse backgrounds.

CODE OF CONDUCT

MedGlobal Code of Conduct reflects the profession’s core set of beliefs and values of care, respect, trust, and integrity. These beliefs and values are fundamental to MedGlobal employees, volunteers, interns, consultants, and contractors to guide their practice and conduct. The Code is organized into categories, as follows:

1. Always act with fairness, honesty, integrity, and openness; respect the opinions of others and treat all with equality and dignity without regard to gender, race, color, creed, ancestry, place of origin, political beliefs, religion, marital status, disability, age, or sexual orientation.
2. Provide a positive and valued experience for those receiving service within and outside MedGlobal.

CHILD PROTECTION POLICY

Child abuse in all forms is unacceptable to MedGlobal, which recognizes its responsibility to protect children from harm in all areas of its work. MedGlobal is committed to ensuring a child-safe environment and is applying a zero-tolerance approach towards any kind of child abuse and exploitation.

DISCRIMINATION, ABUSE AND HARASSMENT POLICY

MedGlobal provides equal employment opportunities to all employees and applicants for employment and expressly prohibits and will not tolerate any form of discrimination, abuse, harassment (sexual or otherwise), based upon race, ethnicity, religion, national origin, gender, age, marital status, citizenship status, disability, or military status. MedGlobal employees and related personnel must under no circumstances take part in any form of discrimination, harassment, or abuse (physical, sexual or verbal), intimidation or exploitation, or in any other way infringe the rights of others inside or outside the organization.